my blog.
Building a documentation chatbot that's fully owned by a content team
An in-progress project at WebPros. A retrieval-based chatbot that answers questions using only our published documentation, integrates with our CI/CD pipeline, and helps us identify knowledge gaps early.
WebProsRAGDocumentation+6July 31, 20269 min readOptimize knowledge articles for internal AI search engines
Developed and piloted an agentic workflow that automatically analyzes, scores, and flags what to fix in internal knowledge content for AI-readiness across Uber’s enterprise knowledge systems.
UberAgentic WorkflowAI+4October 5, 20255 min readLaunching Uber’s GenAI Knowledge Hub
How we centralized guidance for 10,000+ employees during a year of rapid AI adoption
UberGenAI PolicyKnowledge Base+5October 3, 20256 min readHello World!
This is my first post on my blog to test out how things look in markdown.
ArticleKnowledge ManagementTag 1+2October 2, 20241 min read